NOTICE: This Volunteer based portal will be a dedicated point of information for "The Pocket" community as the COVID-19 situation continues to evolve.
Please check back often as we continue to gather/update content for this site.

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Or use your phone to Request Pocket Assistance (OR Volunteer) - Help Line (416) 848-0977

Telehealth Ontario Hotline


Toronto Public Health COVID-19 Hotline

If you have general questions about COVID-19 (coronavirus), or worry that you may have been exposed and aren’t sure what to do, please call the Toronto Public Health hotline. Information is available in multiple languages.

Phone 416-338-7600

Hours* Monday to Friday: 8:30 AM to 8 PM

            Saturday and Sunday: 10 AM to 8 PM

            After hours: Call 311 and ask for Toronto Public Health

            *Note: Hours subject to change; check City of Toronto’s COVID-19 webpage for up-to-

            date information.