NOTICE: This Volunteer based portal will be a dedicated point of information for "The Pocket" community as the COVID-19 situation continues to evolve.
Please check back often as we continue to gather/update content for this site.

Click one of the following buttons
Request Assistance         Register A Business   Suggestions or Feedback
Or use your phone to Request Pocket Assistance (OR Volunteer) - Help Line (416) 848-0977

Supports for First Responders & Healthcare Workers


1. CAA

1-800-222-4357 or *222

Free roadside assistance: If you work in a hospital or health care centre, or as an EMS first responder, you can request free CAA Roadside service. This service is being offered to CAA members and non-members (if you are a CAA member and a healthcare worker or first responder, these calls will not be counted on your membership).


2. Ontario Medical Association (OMA) Physician Health Program

1- 1.800.851.6606 

Confidential Support: Self-referrals from medical students, residents, physicians and veterinarians in Ontario who have concerns about their health and well-being. Confidential services assist those experiencing distress, substance use or mental health issues.



3. Professional Association of Residents of Ontario (PARO): Association serving all medical resident and medical students in Ontario

  • General and COVID-19 specific information



          416-979-1182 or 1.877.979.1183 Monday to Friday 8:30 AM to 4:30 PM


  • PARO Helpline 1-866-HELP-DOC (1-866-435-7362)

24/7 confidential phone support: PARO has partnered with Distress Centres of Greater Toronto to provide 24/7 phone support to medical residents and medical students, as well as their partners and family members, who need emotional support, distress management or crisis intervention.